Help: the vet added images to a study. How to I get those additional images? (RADIOLOGISTS ONLY)
Posted by Stephen Walters (Import), Last modified by DVMInsight Support1 on 30 May 2013 08:44 AM

You must redownload the case.

Step 1: In the local worklist tab, click the Redownload button (located next to the report button).

Step 2: When the case is finished downloading, you will have all of the images for that case. Read the case as you normally would.

In the event that not all the new images download you can do this:

Click on the Image Transfer Tab and delete the case from the transfers tab. This also deletes it from your local worklist.

Next, go to the Server Worklist tab and check the box that says “Show Confirmed/Amended Cases Only”

Click the icon in the upper left “Get Server Worklist” Make sure your date range includes the date you need for the case

This will ask the server for your cases during that time period and display them.

Select and download your case again. This should give you all the images present on the server right now.

You should get a message that the case is already final and you accept the message.

Then you can view your new image and/or write your amendment.

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