How do I check the status of a report?
Posted by Stephen Walters (Import), Last modified by Jennifer Mickulas on 15 February 2017 01:44 PM

To check the case progress:

1. Navigate to the Submit Request page in your account on www.dvminsight.com

 2. Find your case under Cases with Reports Pending and click Case Progress

NOTE: If it is under Cases Needing User Attention, then the case did not fully submit and your Company is not able to provide you with a report.

3. A pop up window will show you the Case Status Log

NOTE: All times showing in the status log are in UTC (Coordinated Universal Time) and will need to be converted to your time zone for accuracy.

 

For more information regarding the status of your report, please contact the Specialist and/or Company. Click here for instructions on finding their contact information.

Click here for additional information regarding the website time zones.


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