Helpful Teleradiology Tips
Posted by DVMInsight Support1, Last modified by Jennifer Mickulas on 17 April 2017 04:52 PM

After setting up your account, you were given a username and password. You will need to keep this information handy as you will use it every time you need access to your cases or need to submit a case for review.

How to recover a lost username or password

Below you will find instructional links to help you with the submission process as well as links to show you the unique features of the website.

In addition to using the links below, please browse our Knowledgebase to see other articles of interest.


The process of submitting a case for review is a two step process:

Step 1: Send or upload your patient's images to our server

Step 2: Log into your account on and Request a Report

Quick Reference Guide: Case Submission


Basic Website Use:

How to View Images Online

How to Check Status/View Reports

How to re-print, re-email or re-fax old case reports

How to Share Cases or Grant Guest Access

How to Update your Online Profile


Additional Features:

How to Manually Upload DICOM Images

How to Manually Upload JPEG Images

How to View Monthly Billing Reports



What to do if you sent a study and can't find it in your account

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