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Knowledgebase : BOUNCE software assistance
It's most likely that your computer doesn't have a static IP address, therefore on reboot, the computer obtained a new address. Your DICOM software that is sending to Bounce is expecting to find it at 192.168.0.7:108 Open the Bounce software (Right cli...
There are many issues that can arise when DICOM sending images to an offsite server. Slow upload speeds Dropped images Bad network connections Timeouts Failed sends Instead of sending your images all the way across the internet to a server tha...
If you have sent several studies to BOUNCE and need to clear out the sending queue for any reason, here are the instructions: 1. Stop BounceNET by selecting File/Menu/ EXIT 2. Enter the password "BINGO" 3. Navigate to where your temporary files are being...
Troubleshooting BOUNCE errors can be difficult and generally requires a support call from us. Please first make sure your BOUNCE program is running. If it is running and you are still having an error, please open a ticket and we will get back to you sho...