Important Notice Regarding an Upcoming Interruption in the Report Faxing Service [Expired]
Posted by DVMInsight Onboarding & Elevations Team on 25 March 2021 03:06 PM
On Saturday April 3, 2021, starting at 4:00 AM EDT our outbound fax provider, Upland InterFAX, will be performing a scheduled system maintenance with downtime on their end, to last approximately 2.5 hours and potentially up to 4.5 hours.
During this time, DVMInsight will be remain operational but there will be an expected impact to our service:
IMPACT TO CLIENTS:
Clients looking for reports on submitted cases will need to access their email to find the report there or look up the report online because the fax service will be non-operational.
For reference, this article will tell you how to access reports online.
IMPACT TO SPECIALISTS:
DVMInsight will remain operational but you may notice that reports could take up to 10 seconds to confirm. They will be emailed and posted online but not faxed during this maintenance window.