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Welcome to the DVMInsight Support Site!
Posted by Lindsey White on 04 January 2018 06:13 AM

Need help? 

Start here to learn how and when to contact us and for answers to common questions.

Our hours of operation are Monday through Friday from 8:30 am to 8:00 pm EST.

If you need emergency after-hours assistance, please submit a critical ticket or call our toll free number at 866-669-8090.


When to Contact Your Radiologist or TeleRadiology Provider for Support and When to Contact DVMInsight Support


When to Contact your Radiologist or TeleRadiology Provider directly:


  • You have questions about a specific patient or report
  • You have questions about report turnaround times
  • You want to know more about the types of cases you can submit
  • You need information about pricing
  • You have a question related to an invoice you received from your Radiologist
  • You are locked out of your account
  • Radiologist/TeleRadiology Provider contact information


When to Contact DVMInsight Support:

Need to request a report?

Please go to to submit your request