07 Sep 2010 
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Case Submission Assistance (5) Pocket Reminder Assistance (15)
Can I add images to a study without starting a new case?How do I request a second opinion on a case?more topics I cannot locate the desktop icon I use to send images or launch the pocket reminder I submitted a case for review and I accidentally put in the wrong patient ID. Can you change it for more topics
Radiologist Worklist Support (17) Website Assistance (14)
Can you disable the STAT button so my clients don't have the option to select it? (RADIOLOGIST ONLY)Can you mark me unavailable for a week and have Dr. X cover my cases? (RADIOLOGIST ONLY) more topics We would like to add another radiologist to our list I submitted a case for review and I accidentally put in the wrong patient ID. Can you change it for more topics
BOUNCE software assistance (3) DVMinsight Policies (1)
My BOUNCE program is not working. What should I do? How do I download and install the DVMinsight BOUNCE program? more topics Client Management Policymore topics
New Hospital Set Up (1)
Helpful Teleradiology Tips more topics
 Articles
 How do I add a login form to my website?
 It is possible to add a login form to your hospitals website where your clients can login to access their cases. To add the form (user name and password boxes) to your website, simply copy and paste the following code into your companies website.
 How do I view a case that has been shared with me?
 Viewing cases that have been shared between hospitals using the DVMINSIGHT platform is easy. Once you log into your account, the shared cases will be displayed alongside the cases you have sent for review. You can then view the reports and the images on
 I was granted guest access, how do I view my case online?
 Your veterinarian has granted you guest access to view images online. You were provided with patient information to view these images. Patient name, exam number and guest user log in information. To view images, please follow these directions: 1.
 Help: My clients are not getting emailed copies of their reports (RADIOLOGIST ONLY)
 General Email Things to Know: 1). All reports are always available on the website. In fact, if the client is using the WebPR or the Stand Alone PR, it will show them what reports are completed. No client is without the ability to retrieve reports un
 How to view reports online
 All reports are always available on the website. In fact, if you are using the WebPR or the Stand Alone PR, it will show you what reports are completed within the last 24 hours. You are never without the ability to retrieve reports unless the websi
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