Knowledgebase: New Hospital Set Up
Helpful Teleradiology Tips
Posted by Angela Skidmore on 11 August 2010 02:17 PM

After setting up your account, you were given a username and password. You will need to keep this information handy as you will use it every time you need access to your cases or need to submit a case for review.


If you lose this information, you can ask for assistance:
http://www.dvminsight.net/csupport4/index.php?/Knowledgebase/Article/View/40/0/i-lost-my-username-and-password

Below you will find instructional links to help you with the submission process as well as links to show you the unique features of the website.


In addition to using the links below, please browse our Knowledgebase to see other articles of interest.

The process of submitting a case for review is a two step process.
Step 1: You send the images to our server
Step 2: You use the WebPR to enter a history for that case and request a review.

How to use the WebPR, the history submission tool:
http://www.dvminsight.net/csupport4/index.php?/Knowledgebase/Article/View/14/0/how-do-i-use-the-web-pocket-reminder-webpr-program

Please download and print this quick reference sheet to assist you in submitting cases.

http://www.dvminsight.net/csupport4/index.php?/default_import/Knowledgebase/Article/View/99/12/two-step-case-submission

Basic Website Use:

How to view images online:
http://www.dvminsight.net/csupport4/index.php?/Knowledgebase/Article/View/45/0/how-do-i-view-images-online

How to view your reports online:
http://www.dvminsight.net/csupport4/index.php?/Knowledgebase/Article/View/46/0/how-do-i-check-to-see-the-status-of-my-report

How to re-print, re-fax, re-email your reports:

http://www.dvminsight.net/csupport4/index.php?/Knowledgebase/Article/View/37/0/how-do-i-re-print-re-email-or-re-fax-old-case-reports


How to grant guest access to your cases:
http://www.dvminsight.net/csupport4/index.php?/Knowledgebase/Article/View/42/0/how-do-i-grant-guest-access-to-my-cases

How to view cases using guest access: http://www.youtube.com/watch?v=WMgq8WjQYHI


How to share cases with another hospital also using the DVMINSIGHT platform:
http://www.dvminsight.net/csupport4/index.php?/Knowledgebase/Article/View/41/0/how-do-i-share-a-case-with-another-hospital

How to view cases that have been shared with you:

http://www.youtube.com/watch?v=XBZ762X7hUY


How to manage your hospital profile and how to add/remove doctors from your profile:
http://www.dvminsight.net/csupport4/index.php?/Knowledgebase/Article/View/47/0/how-do-i-add-or-remove-doctors-from-my-account

How to manage cases in storage using the WebPR:
http://www.dvminsight.net/csupport4/index.php?/Knowledgebase/Article/View/16/0/how-do-i-enter-a-history-on-a-stored-case



Additional Features:

How to upload images from a CD and submit them for review:
 http://www.dvminsight.net/csupport4/index.php?/Knowledgebase/Article/View/12/0/i-have-a-cd-of-images-i-need-a-radiologist-to-read-how-do-i-submit-them

How to manually upload DICOM images to the server:
http://www.dvminsight.net/csupport4/index.php?/Knowledgebase/Article/View/52/0/how-do-i-upload-dicom-images-to-the-dvminsight-server

How to manually upload JPG images to the server:

http://www.dvminsight.net/csupport4/index.php?/Knowledgebase/Article/View/17/0/how-do-i-upload-jpeg-images-using-the-pocket-reminder-program


How to view monthly billing reports to see all the patients you sent for review:
http://www.dvminsight.net/csupport4/index.php?/Knowledgebase/Article/View/43/0/how-do-i-download-monthly-billing-reports-for-my-hospital

Troubleshooting:

What to do if you have submitted images to the DVMINSIGHT server but cannot locate them under your online account:

http://www.dvminsight.net/csupport4/index.php?/default_import/Knowledgebase/Article/View/105/1/help-i-sent-a-case-over-but-i-do-not-see-it-under-my-account-online-what-should-i-do

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