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Welcome to the Technical Support website for DVMINSIGHT!
Posted by Lindsey White on 04 January 2018 06:13 AM

Please browse the Knowledgebase for helpful articles on using the DVMInsight Website at www.dvminsight.com.

Hours of Operation: Monday- Friday 8:00 am to 8:00 pm Eastern Standard Time.

For website assistance, submit a ticket to DVMInsight Technical Support. You do not need to login or subscribe to submit a ticket.

If you submit a ticket after 8:00 pm Eastern Standard time Monday-Friday, Saturday or Sunday your ticket will be answered the following business day.

If you need emergency after-hours assistance, please call our toll free number at 866-669-8090 and follow the prompts to be transferred to our after-hours support team.

 

DVMInsight support will be closed during the following holidays observed in the United States:

  • Memorial Day, Monday, May 28, 2018
  • Independence Day, Wednesday, July 4, 2018
  • Labor Day, Monday, September 3, 2018
  • Thanksgiving Day, Thursday, November 22, 2018
  • Christmas Day, Tuesday, December 25, 2018

 

Please contact your Consultant or Company for any questions regarding billing or turn-around times.

Contact information for your Consultant or Company can be found through your account on www.dvminsight.com. Select Reader/Consultant Contact Information from the Support drop down menu on the right hand side.

 

Are you looking to set up an account with DVMInsight?

DVMInsight is a platform that Consultants and Companies use to provide their Clients with teleradiology services. If you are interested in setting up with a Consultant or Company that uses our website, please complete the New Client Account Request Form and submit to support@dvminsight.net.